Policy applies to the This website
Thanks for entrusting Althrm.com with data and your pertinent personal information.
Handling your data is a serious responsibility, and we want you to know how we go about
Althrm Technologies PVT LTD (Althrm.com) is registered in India as a
Private limited company with number U72200TG2019PTC131204.
We are Althrm
Technologies Private Limited, a provider of talent selection services based in India.
All references in this policy to “Althrm.com”, “our”, “us” or “we” refer to Althrm
Technologies Private Limited, or our suppliers which provide services to us, as
We are committed towards protecting and safeguarding the Personal
Information (as defined in section 1.1 herein below) of all and any of the users
(including but not limited to customers, users, end-users and candidates) “users”,
“you”, “your” which may be collected by us in consequence of your use / access /
browsing of the Website and/or the Services. Any Personal Information collected from you
Website and/or during the provision of Services, the manner in which it is collected,
use of such information, and disclosure and handling of such information by us. The
the legal terms governing delivery, access and use of the Services (together the “Terms”),
before using / accessing / browsing the Website and/or availing Services and providing
us with your Personal Information.
with, inter alia:
- Section 43A of the Information Technology Act, 2000;
Rule 4 of the Information Technology (Reasonable Security Practices and - Procedures and
Sensitive Personal Data or Information) Rules, 2011; and
- Rule 3(1) of the
Information Technology (Intermediaries Guidelines) Rules, 2011.
Policy lets you know what happens to any personal data that you give to us or that we
collect from you. We collect only the minimum amount of Personal Information necessary
for you to make use of our Services; and we will only ever use your data as this Privacy
By using / accessing / browsing / the Website and/or Services,
you signify your consent for Althrm.com to manage your Personal Information in
such you shall not be authorized to use / access / browse the Website and / or the
APPLICABILITY OF THIS
applies to the users who are using / accessing / browsing of Althrm Technologies
Private Limited’s website at www.Althrm.com (the “Website“), our web application
available on the Website (the “Services“) and other interactions (e.g. customer
service inquiries, live chat etc.) you may have with Althrm.com.
Policy does not apply to any third party applications or software that integrate with
the Services, or any other third party products, services or businesses, where we are
not the controller of your personal data.
The collection and processing of
information, including Personal Information, in the course of other contractual or
commercial engagements that we may enter into with you, will be done in accordance with
By using /
accessing / browsing the Website and/or Services, or by otherwise giving us your
information, you confirm that you have the capacity to enter into a legally binding
contract and that you have read, understood and agreed to the practices and policies
collection, use, sharing, and disclosure of your information, including Personal
1. HOW WE
HANDLE YOUR DATA
1.1 Information We
Information from website
What do we
If you are browsing the
Website, we collect the same basic information that many other websites collect. We use
common internet technologies, such web server logs. This is information we collect from
everybody who visits our Website, whether they have an account or not.
information we collect about all visitors to our Website includes the visitor’s browser
type, language preference, referring site, and the date and time of each visitor
request. We also collect potentially personally-identifying information like Internet
Protocol (IP) addresses.
Why do we
This is done improve
the visitor experience and provide better content and service to our current as well as
prospective customers based on their geography and potential usage of our product and
Information from users
What do we
If you login, upload
file(s) or source candidate files using our Services, we collect your email address,
contact information, location, along with details of the filename or file URL.
Why do we collect this?
We collect this information in order to
provide our talent selection services to you – without this information we are not able
to upload files, analyze them and provide you with talent selection service.
Information from users with
What do we
If you create an account
with us on our Website, we require some basic information at the time of account
creation. You will create your own password, and we will ask you for your full name and
a valid email address. We will also collect your billing details, including credit/debit
card information (card name, number, expiry and CVV), a billing address and for some
customers a valid GST/ VAT number. You have the option to either save or delete
information relating to your credit/debit card information (card name, number, expiry
and CVV) on the Website or Service.
Why do we collect this?
- We need
this information in order to set up your account, and to provide any services you have
requested from us.
- We use your email address to identify you on Althrm.com and send
important system and account notices to you. We do not use your email address for
marketing purposes unless you have specifically consented to us doing this. We don’t
share or sell your email address with any third parties.
- We limit our use of your
your Personal Information for other purposes, we will ask your permission first. You can
always see what information we have, how we’re using it, and what permissions you have
given us in your user profile
People who contact us with enquires
What do we collect?
If you contact us with a sales or support
enquiry, we will collect the information provided when you correspond with us, such as
your name, your address, your email address and your telephone number.
Why do we collect this?
We will collect, use and store the kinds
of information as set out in this Section 1.1 (“Personal Information”) to deal
with any enquiries or issues you have about our Services, including any questions you
may have about how we collect, store and use your Personal Information, or any requests
made by you for a copy of the information we hold about you.
1.2 Information We Do Not Collect
We do not intentionally collect or store
special categories of personal data, such as date of birth, genetic data, health
information, or religious information. Although Althrm.com does not request or
intentionally collect any special categories of personal data, we realize that you might
store this kind of information in your account, via the files that you upload.
you ask us to upload or store any files containing special categories of personal data
on our servers, located in India, we will only do so on your instructions as a data
processor and service provider and in accordance with our Terms
of Service with you. You are the controller of this data and you must ensure
that you have a legal basis to share this data with us.
How We Use Your Information and our Legal Basis for doing so
We use the information, including Personal
Information, you provide to us in a number of ways and we have set out our legal basis
for processing your information below:
To provide, update,
maintain and improve the Services we offer to you
is the most common usage of your information. We use your Personal Information to
provide various talent selection Services to you, in accordance with our Terms of
Service. In particular, we will use your data to: set-up an account; upload the files
that you provide us with, to convert them to more user friendly format and fulfill and
improve task of talent selection and improve usability of Service; and to send you links
to access and view our service output to the email address you provide us with.
use of your Personal Information in this way is necessary to perform our obligations to
provide the Services to you, under our Terms of Service.
communicate with you by responding to your requests, comments, Support enquiries and
If you contact our
support team we may use the information that you provide to us in order to help us
respond to your enquiry. Our use of your Personal Information in this way is necessary
to perform our customer service obligations to you, under our Terms of Service. If we do
not have a contract with you, we may process your Personal Information for these
purposes where it is in our legitimate interests to do so for customer services
For billing, account
management and other administrative matters
may need to contact you for invoicing, account management and similar reasons and we use
account data to administer accounts and keep track of billing and payments. Our use of
your Personal Information in this way is necessary to perform our obligations to you
under our Terms of Service. However, your information, including Personal Information is
accessible to only few authorized personnel within Althrm and they will only do so to
contact you on any of these matters.
As required by applicable law, legal process or regulation
We may use your information, including
Personal Information, to comply with court orders and similar legal or regulatory
obligations which apply to us. This may include where we reasonably consider it is in
our legitimate interests or the legitimate interests of others to comply, as well as
where we are legally required to do so.
To investigate and
help prevent abuse or security issues
We may use
information such as your IP address to help us prevent abuse of the Services we provide
and investigate any potential unauthorized use of those Services or other security
breaches. In these circumstances, we believe we have a legitimate interest in handling
If we rely on our (or another person’s) legitimate interests for using
your Personal Information, we will undertake a balancing test to ensure that our (or the
other person’s) legitimate interests are not outweighed by your interests or fundamental
rights and freedoms which require protection of the Personal Information. You can ask us
for information on this balancing test by using the contact details at section 5.7.
collect and use data which is aggregated or anonymised for certain business purposes,
such as creating aggregate statistics or reporting. However, no single individual will
be identifiable from the anonymised details we collect for these purposes.
Information we may have access to
Apart from your Personal Information, we do
not collect any other information. However, where you upload your resumes, CVs or any
other documents in relation to a job posting or interview on the Services, we may have
access to the information contained in such resume, CVs or other documents. You hereby
agree and consent to our access to such information. You are entitled to delete any such
information at your sole discretion.
1.4 Information collected inside Althrm from Google.
Althrm requires Google authorization to
get access to user emails, these emails are scanned to find a valid attachment i.e is a
potential resume, once the process is completed Althrm only keeps the attachment and
the email id of the email account used for scanning through email’s, whose permission is
granted by the user.
Althrm does not change any information of the Google
account used, nor sends any mail from the authorized Google account. Nor does Althrm
add or amend the folder or label structure of Gmail. The data obtained from Google APIs
will adhere to Google API Services User Data Policy, including the Limited Use
What are cookies?
Cookies are small text files (typically
made up of letters and numbers) placed in the memory of your browser or device when you
visit a website or view a message. They allow a website to recognize a particular device
or browser. Session-based cookies last only while your browser is open and are
automatically deleted when you close your browser. Persistent cookies last until you or
your browser delete them or until they expire. For further information on deleting,
disabling, blocking and controlling cookies please visit
We use Google Analytics as a third party
tracking service, but don’t use it to track you individually. We use Google Analytics to
collect information about how our Website performs and how our users, in general,
navigate through and use Althrm.com to help us evaluate our users’ use of Althrm.com;
compile statistical reports on activity; and improve our content and Website
We look to protect your privacy by anonymizing your IP address prior
to sending it to Google Analytics and we only gather certain basic information, such as
your browser type, referring and exit pages, time stamp, and similar data about your use
of Althrm.com. We do not link this information to any of your Personal
Google provides further information about its own privacy practices
and offers a browser add-on to opt
out of Google Analytics tracking.
We do not allow any third party social
media websites (such as Facebook or Twitter) to track you across our Services – all of
the social media buttons served through our Services are configured to explicitly
disallow tracking from third parties whilst using our Services.
2. HOW WE SHARE DATA
2.1 Sharing Your Information
We do not share, sell, rent or trade your
email address with any third parties for any commercial purposes.
We may share
Personal Information with a limited number of third-party vendors who process it on our
behalf to provide or improve our Services, and who have agreed to privacy restrictions
We will share your
Personal Information with the following third party vendors:
- Microsoft Azure
Services and Amazon Web Services who provides server hosting and content distribution
networks (CDN’s) services;
- Godaddy Inc who provides domain name services;
SendGrid Inc who provides us email sending services;
- Razorpay who provides payment
processing services; and
- Google Suite and Hubspot, who provide customer
relationship management and customer service tools.
When we transfer your
data to our vendors, we remain responsible for it. We try to ensure that any third
parties with whom we share your Personal Information are limited (by law and by
contract) in their ability to use your Personal Information for any purpose other than
to provide services for us.
We may share Personal Information where it is in our
legitimate interests to do so to run, grow and develop our business if we are involved
in a merger, sale, or acquisition. If any such change of ownership happens, we will
ensure it is under terms that preserve the confidentiality of Personal Information, and
we will notify you on our Website or by email before any transfer of your Personal
2.2 Third Party
We do not host any
third party advertising at Althrm.com. Therefore, whether you access our Service outside
or inside of European Economic Area (“EEA”), none of personal or user data is
shared with any third party advertising.
disclose personally-identifying information or other information we collect about you in
response to a valid subpoena, court order, warrant, or similar government order, or when
we believe in good faith that disclosure is reasonably necessary to protect our property
or rights, or those of third parties or the public at large. This may include exchanging
Personal Information with other organisations for the purposes of fraud protection and
credit risk reduction.
We will also disclose your Personal Information to third
parties in order to enforce or apply our terms and conditions or any other agreement or
to respond to any claims, to protect our rights or the rights of a third party, to
protect the safety of any person or to prevent any illegal activity.
3. HOW DO WE MANAGE DATA
Althrm.com takes the security of data very
seriously, and we work hard to protect any information you provide to us from loss,
misuse, and unauthorized access or disclosure. We take all reasonable precautions to
safeguard the confidentiality of your Personal Information, including through use of
appropriate organisational and technical measures. These measures take into account the
sensitivity of the data we collect, process and store, and the current state of
Given the nature of communications and information processing
technology, Althrm.com cannot guarantee that information, during transmission through
the Internet or while stored on our systems or otherwise in our care, will be absolutely
safe from intrusion by others, but we do our utmost to protect it. Once we have received
your Personal Information, we will use strict procedures and security features to
prevent unauthorised access to it.
As a minimum we take the following measures to
secure your data:
- Physical Security – Althrm.com infrastructure is
only hosted in data centres which meet rigorous security standards. Physical access is
strictly controlled both at the perimeter and at building ingress points by professional
security staff utilising video surveillance, intrusion detection systems, and other
- Data Transfer Integrity – All traffic to and from
Althrm.com servers is secured by transport level security (TLS) sent over a Secure
Socket Layer (SSL), and secured using an AES 256-bit SSL certificate. This ensures that
data sent between your systems and ours is encrypted using military grade
- Password Encryption – Althrm.com user account passwords are
stored in our database after being salted and hashed using the encryption
- Firewalls – Althrm.com enforces network level control for access
to infrastructure by using multiple different firewall technologies to ensure that
different components of its systems are logically isolated from one another.
Operational Access Controls – Althrm.com employees require access to production
services for operational reasons. We employ multiple authentication mechanisms to ensure
that production systems are accessed only by authorized members of staff and are
protected from unauthorized access.
- Software Updates – Althrm.com
regularly applies software patches to production infrastructure in order to ensure a
strong security posture to known software vulnerabilities.
- Bug Bounty
Program – Althrm.com operates an informal “bug bounty” program that encourages
security researchers to perform limited and authorized testing of the integrity of
Retention and Deletion
If you have
an account with Althrm.com
retain your Personal Information for as long as your account is active or as needed to
provide you with Services that you request. Once your account is deactivated we will
permanently remove any files associated with your account in accordance with our Terms
We may, in Our sole discretion, continue to store data / information
such as email and contact information, billing and invoice information, payment, late
payment or non-payment information or such related information of the Customer for
record keeping, audit, fraud and reporting purposes in accordance with applicable laws.
For example, we don’t automatically delete inactive user accounts, so unless you ask us
to permanently delete your account we will retain some account information to enable you
to return and use our Services more easily in future.
do not have an account with Althrm.com
We will store any
files you upload or source using the service for trying the Service, and their converted
format on our systems for no longer than 180 days following upload. After this time they
will be permanently removed from our storage systems.
We will retain Personal
Information such as your IP address, email address, contact information and browser
details for no longer than 180 days. After this time we permanently delete your browser
data and anonymise your IP address and email address so that we can no longer personally
3.3 International Data
Althrm.com may transfer
your personal data to countries other than the one in which you live, including to our
hosting servers with reputed suppliers located in the United States and Asia.
we provide any Personal Information about you to any such non-EEA entities, we will take
appropriate measures to ensure that the recipient protects your Personal Information
following permitted in Articles 45 and 46 of the General Data Protection Regulation
- in the case of US based entities, entering into European
Commission approved standard contractual arrangements with them, or ensuring they have
signed up to the EU-US Privacy Shield (see further
- in the case of entities based in
other countries outside the EEA, entering into European Commission approved standard
contractual arrangements with them.
Further details on the steps we take to protect
your Personal Information, in these cases is available from us on request by contacting
us by email at support@Althrm.com at any time.
If you have a user account for
the Services you may review and edit any personal data you have supplied to us in your
user profile. If you do not have a user account, or if you have questions about your
account information or other personal data please contact us by email at firstname.lastname@example.org.
located in certain countries, including the European Economic Area and Switzerland, have
certain statutory rights in relation to their personal data. While some of these rights
apply generally, certain rights apply only in certain limited circumstances. We describe
these rights below.
Please note that we may ask you to verify your identity
before taking further action on your request. Additionally your request and choices may
be limited in certain cases: for example, if fulfilling your request would reveal
information about another person, or if you ask to delete information which we are
permitted by law or have compelling legitimate interests to keep.
4.1 Right to be Informed
You have the right to be provided with
information about the data we hold, our data processing activities and whether we
transfer personal data outside of the EEA, along with the methods we use to safeguard
4.2 Right to Access
In some jurisdictions, applicable law may
entitle you to request copies of your Personal Information held by us
4.3 Right to Rectification
You have the right to ask us to correct
inaccurate, out of date or incomplete Personal Information concerning you (and which you
cannot update yourself within the Services).
We generally retain any
Personal Information for as long as is necessary for the performance of the contract
between you and us and to comply with our legal obligations. If you no longer want us to
use your information to provide the Services to you, you can request that we erase your
Personal Information and (if you have one) close your user account. Please note that if
you request the erasure of your Personal Information:
- We may retain some of
your Personal Information as necessary for our legitimate business interests and for
identification purposes, and in the interest of prevention of fraud, impersonation,
- We may retain and use your Personal Information to the extent necessary
to comply with our legal obligations.
- Because we maintain the Althrm.com
Services to protect from accidental or malicious data loss and destruction, residual
copies of your Personal Information may not be removed from our backup systems for a
limited period of time.
to Object / Restrict Processing
some jurisdictions, applicable law may entitle you to request Althrm.com not to process
your Personal Information for certain specific purposes where such processing is based
on our (or another party’s) legitimate interests. If you object to such processing
Althrm.com will no longer process your Personal Information for these purposes unless we
can demonstrate compelling legitimate grounds for such processing or such processing is
required for the establishment, exercise or defence of legal claims.
4.6 Right to Data Portability
You may be entitled to request copies of
Personal Information that you have provided to us in a structured, commonly used, and
machine-readable format and/or request us to transmit this information to another
service provider (where technically feasible). This right only applies where we use your
Personal Information on the basis of your consent or performance of a contract; and
where our use of your information is carried out by automated means.
5. OTHER IMPORTANT INFORMATION
5.1 Data Processing Addendum
Althrm.com will be the controller of
personal data provided to, or used in connection with our Services, as described in this
To the extent that we act as a data processor on your behalf in
connection with the performance of our Services, we will enter into a separate “Data Processing Addendum” with you. You
can find out more information on this Data Processing Addendum by emailing us at email@example.com.
5.2 Age Limitations
Persons who are competent of contracting
within the meaning of the Indian Contract Act, 1872 shall be eligible to access, use or
register on the Website and avail the Services. In the event that, as a minor you wish
to use the Website and / or Services, such use shall be made available to you upon the
review of these Terms by your legal guardian or parent(s) and upon them consenting to be
bound by the Terms. Further, in the event that it is discovered that You are below the
age of 18 (eighteen) years and the Terms have not been consented to by your legal
guardian or parent(s), or if the details provided by you are false or inaccurate,
Althrm shall not have the responsibility and shall not be held liable if the
aforesaid eligibility criteria is not satisfied by you.
Althrm.com reserves the right to amend,
applicable law from time to time. Laws, regulations and industry standards evolve, which
may make those changes necessary, or we may make changes to our business. We will post
the changes to this page and update the “last modified date” when we do so. Usage of
your Personal Information shall be governed by the last updated or revised Privacy
Policy which shall be available on the Website. Your continued use / access / browsing
of the Website and/or Services after any such amendment or modification signifies your
acceptance to such amendment or modification. We would encourage you to review our
Policy, you should deactivate your registered account for the Services, or otherwise
cease to use / access / browse the Website and / or the Services.
5.4 Third Party Links And Third Party
The Website / Services
may host links to third party websites and services (“Third Party Links”). We
have no control over such Third Party Links, which are provided by persons or companies
other than us. We are not responsible for any collection or disclosure of your data /
information or Personal Information by such companies or persons on such Third Party
Certain other features and integrations, including but not limited
to infrastructure services, communication integrations, user visibility and assessment
services, background verification services (“Third Party Integrations”) are
available to You through third party platforms and forums where applications are
developed for their integration with the Service(s). These Third Party Integrations are
governed by their own terms and privacy policies and You agree that We are not
responsible for Your use of these Third Party Integrations where You choose to enable
these Third Party Integrations and integrate them into Our Service(s). By enabling the
Third Party Integrations, You understand and agree that We do not provide any warranties
in any manner whatsoever for Third Party Integrations and We are not liable for any
damage or loss caused or alleged to be caused by or in connection with Your enablement,
access or use of any such Third Party Integrations, or Your reliance on the privacy
practices, data security processes or any other policies and processes of such Third
Party Integrations. You understand that We are not responsible for providing technical
support for such Third Party Integrations and that We are not responsible for the data
hosting and data transfer practices followed by providers of such Third Party
Integrations. To this extent, You shall address any comments, queries, complaints or
feedback about such Third Party Integrations to the respective developers or publishers
as specified on such other platforms or forums.
You agree and acknowledge that
Third Party Links and Third Party Integrations have their own privacy policies governing
the collection, storage, transfer, retention and / or disclosure of your information and
that you access or use such Third Party Links and Third Party Integrations at your own
Although we are committed to protecting
your privacy, we do not make any promise to the effect that your information, including
Personal Information, or private communications will always remain private or may be
responsibility and risk for: (i) your use of the Website and/ or Services; (ii) use of
the internet generally; (iii) the information you provide or access; and (iv) your
conduct on and off the Website. Further, we assume no liability for any actions of third
parties with regard to your Information or Personal Information which you may have
disclosed to such third parties by accessing or visiting Third Party Links or using
integrations, apps and custom apps are made available to you through the market place or
other forums where applications are developed for their integration with the Service(s).
Althrm.com shall disclaim any liability arising out of your use of Third Party Links or
any other dealings with such third parties.
shall, in all respects, be governed by and construed in all respect in accordance with
the laws of India. The courts in Hyderabad, India, shall have exclusive jurisdiction in
connection with any dispute arising out of or in connection with these Terms.
5.7 Contacting Althrm.com
Please feel free to contact Althrm.com if
practices relating to your Personal Information, or if you are seeking to exercise any
Support@Althrm.com or at our mailing address below:
Althrm.com Ltd Data
Protection Representative at
DLabs, Block A, Road no 6, ISB Rd,
Hyderabad, Telangana, India 500032